Balancing Tourism and Heritage: Prioritizing Toilets

Carmarthenshire County Council, UK

Tourism plays a crucial role in the economy of many towns and cities, and one of the key factors in attracting and retaining tourists is the availability of clean, accessible, and modern public toilets. Carmarthenshire County Council, UK, recognized the importance of public toilets in promoting tourism in Laugharne, a small town in southwest Wales known for its rich history, medieval settlement, and association with the poet Dylan Thomas. The challenge was to upgrade the existing toilet facilities while preserving the town's unique character.

Converting Old Installations into Modern, Comfortable Public Toilets

Due to the small, contained nature of Laugharne, constructing a new public toilet installation was not feasible. Instead, the council turned to Danfo, a leading provider of public toilet solutions, to convert an old installation at the foot of the castle walls into a new public toilet that blends seamlessly with its surroundings.

Danfo provided a Modulet in-build within the existing structure, transforming it into modern, comfortable public toilets while preserving the external character of the building. The updated facility includes one fully accessible toilet and two unisex toilet rooms, catering to the needs of all visitors.

Praise for Danfo's Services from Carmarthenshire County Council

Carmarthenshire County Council has been extremely satisfied with Danfo's services, as evidenced by the following quotes:

  • “Excellent service” – Carmarthenshire County Council 2013
  • “Their quality is excellent.” – Carmarthenshire County Council
  • “No, we’ve got no qualms. They provide an excellent service and have an excellent response to anything that has been raised.” – Carmarthenshire County Council
  • “Would you recommend them to others?” “Certainly” – Carmarthenshire County Council 2012

Additionally, the council's public toilets have received recognition in the Loo of the Year Awards for six consecutive years, further demonstrating Danfo's commitment to providing and maintaining high-quality facilities:

  • “This is the sixth year running we have been recognised in the Loo of the Year Awards which shows that not only is Danfo – which manages the toilets – providing high-quality facilities but maintaining them to extremely high standards.” – Carmarthenshire County Council 2012

Conclusion

In Laugharne, Carmarthenshire County Council, UK, Danfo has successfully balanced the need for modern, accessible public toilets with the preservation of the town's unique heritage. Their expertise in converting old installations into comfortable and functional facilities has earned them high praise from the council and recognition in the Loo of the Year Awards. As a result, Laugharne serves as a prime example for other communities seeking to enhance their public amenities while promoting tourism and maintaining their historical character.

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